HELP / FAQ
CAN I USE Afrik Live ON MY ROKU DEVICE?
Yes. Our platform include a Roku Channel which can be installed on any Roku player.
Just follow the steps on this link https://afrik.live/how-to-use-afrik-live-on-your-roku-device/
IS THERE AN ACTIVATION FEE FOR ROKU?
NO. There is no activation fee. You just need to subscribe to Afrik Live at www.afrik.live and use your existing Roku, ANDROID, SmartPhone to enjoy our services.
CAN I USE Afrik Live ON ANDROID DEVICES?
Yes. Our cross-platform include an ANDROID app which can be installed on any ANDROID Device. Just download our app from Google Playstore.
On the Google Play Store, search for Afrik Live, chooseAfrik Live for TV from the list and install it.
CAN I USE Afrik Live ON MY SMARTTV?
Yes. You can enjoy our services using any SmartTV's browser that have a flash player or html 5 player integrated, preferably use Google Chrome Browser.
CAN I USE Afrik Live ON MY ANDROID SMARTPHONE?
Yes. Our Adnroid App is compatible with all Android versions in the market.
Open your Play Store, search for Afrik Live, choose Afrik Live for Mobile from the list and install it.
CAN I USE Afrik Live ON MY IOS DEVICE?
Yes, iOS users can access our services directly from the website www.afrik.live from their Safari Browser.
CAN I USE Afrik Live ON AMAZON DEVICES?
No at this time we do not offer an AMAZON compatible device. We recommend using an Android Device or a ROKU Device.
CAN I SHARE MY ACCOUNT WITH A FRIEND?
No, the account sharing mechanism in our system prevents you from doing so.
If your account is used from a different IP within 1 hour, it'll be deactivated.
Still, you can use simultaneously two different device types like Mobile and Roku, but not two Roku devices or two Mobile devices .
FURTHER ASSISTANCE?
Sales Staff are ready to assist you wether you speak English, French or Wolof .
Call us Monday Thru Friday
in the US: +1(818)-666-9361 Monday thru Friday From 9AM to 6PM Central Time
in Italy: +39 353 338 2947
Whatsapp: +1 (808) 800-7020
Email: support@afrik.live
Facebook: www.facebook.com/afriklivetv
Afrik Live, Enjoy Better TV
cyrille
| #
I got a TV but not smart.may I submit to scan.TV thanks
Customer Services
| #
Hello
Yes you sure can you just have to purchase a ROKU box or and Android Box
Abdoulie
| #
Am having issues with acan there is nothing on acan.
Customer Services
| #
Hello pleaase call our customer service at +1-818-666-9361
Babacar
| #
I am having a lot of issue with the service the dvr for sen tv or tfm is never working and sometime the live tv too dont work i feel like i am for a service i m not getting….if its not fix i eill go with some other service
diambar
| #
Hi !
Will ACAN works with the Amazon Fire TV Stick device
Please advise
Thanks
E
| #
How do i add the Acan channels on my homepage TV.
Already subscribed
Customer Services
| #
Hello
What is your homepage?
ahmed
| #
tengo pagado 6 meses para ver los canales acantv y resulta unos me sale y otros no
y que hecho formatiear el aparato y cuando quiero ver los canales que tengo no me salie acantv y no pueido descargar el canal me sale error de pagina
Customer Services
| #
Bonjour désolés pour la réponse tardive votre message était enfoui sous une tonne de spams. dorénavant envoyez nous vos messages sur support@afrik.live ou sur facebook
ahmed
| #
tengo pagado 6 meses para ver los canales acantv y resulta unos me sale y otros no
y que hecho formatiear el aparato y cuando quiero ver los canales que tengo no me salie acantv y no pueido descargar el canal me sale error de pagina
espero que me contestan ok
ahmed
| #
no consigo descargar acantv en mi roku?
otra cosa tengo activado 4 rokus en una cuenta de gmail y cuando descargo un aplicacion se descarga en los 4 rokus y cuando quiero borrar se borra en los 4
esto que me esta pasando
borre acantv en uno y se borro en los 4 rokus y ahora quiero descargar el canal acantv y no me deja por favor haga algo para mi
Customer Services
| #
Bonjour désolés pour la réponse tardive votre message était enfoui sous une tonne de spams. dorénavant envoyez nous vos messages sur support@afrik.live ou sur facebook
mamado sane
| #
bonjour j ái un problem por voir tout le chenne Rts2 et RTS1 TFM …
je voi un messaje sur le roku :
there was a problem playing the content.plese try again later
sa cést le messaje que je vois je attand voustr reponce merci
Customer Services
| #
Bonjour désolés pour la réponse tardive votre message était enfoui sous une tonne de spams. dorénavant envoyez nous vos messages sur support@afrik.live ou sur facebook
Martin Lessard
| #
Hi,
I have a Roku and I am wondering if I can watch live channels from France with Acan tv ? Is it possible to watch these channels like France 2, TF1, France 3, M6, C8, W9, BFM ?
Thanks
Customer Services
| #
Hello, sorry for the late response, your comment got lost in the spams.
Please call customer service at +1 818 666 9361
Sokhna
| #
My DVR is not working since 2 month ago I call so many time and leave a message but nobody responds
Customer Services
| #
Hello DVR issues with ROKU
dvr vIDEOS ARE AVAILABLE ONLINE
Customer Services
| #
Hello
Please call customer Service Number they will help you
Papis
| #
I am really, really frustated with this new Afrik.live app.
I just updated to the App as I was switching device and it would not let me use the Acan App. I had no issue with the Old Acan App but I cannot watch at all with this new one. It keeps bugging. Also nobody has time to enter account information everytime you switch device. This app should be able to save registration setting. I rather enter 5 digit code than go trough the hoops of entering email and password. Something has to be done. I am an old customer and truly pissed right now.
Customer Services
| #
Hello we are sorry you’re having this issue, please contact customer service at +1 818 666 9361 someone will helo you with the issue. Yo can also take a live video of the issue and send it to our Whatsapp number +1 (808) 800-7020.